Upon graduating with my Level 8 Bachelor in Marketing and Digital Media I began to weigh up my interests and options. I felt my skill set with online work was by far my strong point and the researched areas in which I could stick to my strengths. I then found UX Design. I then reached out to the guys at UX Design Institute with my questions and began my course to become a qualified UX Designer. So far I have enjoyed every moment and look forward to a future career in this line of work.

Note Taking

This project played a pivotal role in enhancing my note-taking skills, and the notes I took proved valuable in my future projects. I utilised Keynote to compile and organise information extracted from the assigned usability test recordings. This exercise taught me the importance of prioritising note-taking efficiency over creating visually appealing documents.

Usability Test

In this project, I successfully organised, moderated, and recorded a usability test. I conducted comparative tests with users and conducted interviews as part of the sessions. This experience significantly enhanced my ability to comprehend customer goals and behaviors, while also boosting my confidence and expertise in conducting usability testing.

Affinity Diagram

I focused on an airline mobile app for my project and reviewed my research notes to create an affinity diagram. This process helped me analyse the data and make design decisions. It also enhanced my understanding of structuring qualitative research and the value of collaborative analysis.

Customer Journey Map

The customer journey map was a valuable piece of work that taught me how to structure the analysis of research data. It helped define the key steps in the customer's journey, allowing me to document user goals, positive interactions, pain points, and identify any unaddressed user behaviours on the website or app.

Flow Diagram

For my flow diagram project, I focused on designing a high-level booking flow for a mobile airline app. This experience improved my understanding of sequencing movements and actions within complex systems.
Through this experience, I gained a deeper understanding of how to organise and sequence the movements or actions of individuals or elements within a complex system or activity.

Interaction Design

My interaction design was guided by the foundation laid by my previous work on the flow diagram. I thoroughly addressed all the identified issues and user goals through extensive research and analysis. Additionally, I honed my problem-solving abilities by leveraging my sketching skills. I ensured that my design accounted for different screen states that may vary significantly based on users' actions. Finally, I diligently prepared my work for the prototype phase.

Prototype Design

Once I had compiled all my research and completed the necessary preparations, I commenced working on my initial mobile prototype design. I transformed my ideas from paper sketches into tangible digital forms. For this project, I chose to name my airline "Air Nice." Exploring Adobe XD for the first time was a delightful experience, allowing me to bring my design concepts to life.

Annotations

My interaction design drew inspiration from my prior flow diagram. I successfully tackled all the issues and user goals identified during my research and analysis phase. Furthermore, I enhanced my problem-solving abilities by developing my sketching skills. I incorporated screen states to account for significant variations based on user actions and ensured that my work was ready for prototyping.

My UX Design Portfolio can be found here ~ link